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Office Policies

Office Business Hours

Monday through Friday from 9:00am to 5:00pm.

Appointments

Tuesday: 1:30pm - 7:00pm

Wednesday: 8:00am - 1:00pm

1 Saturday morning every month: 8:00am - 12:00pm

Payment

Credit card, check, cash, debit, Paypal and Zelle are accepted. If paying by debit card, credit card, Paypal or Zelle, you will be sent an invoice via email immediately following your appointment which is due on receipt and can be paid online.

Insurance does not pay directly for our services, but some health insurance plans will reimburse you for the costs of homeopathic care, and homeopathic care is also covered by HSAs, FSAs and HRAs. Invoice statements from our office contain codes that can be submitted to insurance companies for reimbursement. Please see guidelines for insurance on the Insurance page.

If fees are changed, advance notice to existing clients will be provided. Refunds are not available. 

 
 
Consultations

Fees pay for more than just consultations and include most homeopathic remedies as well as everything else it takes for me to establish a supportive relationship with you: individualized analysis and research, call-in support, evidence-based coaching and check-in calls or E-mails from me for the purpose of tracking your progress.

Comprehensive Consultation

$250 (1-1/2 hours)

  • Children under 12: $165

  • Addresses all of your conditions and health history.

Therapeutic Focus Consultation

$150 (1-hour)

  • Children under 12: $95

  • A more economical option can be offered for less complex cases. Focuses on your major chronic complaint, but still involves a holistic assessment.

Follow-Ups

$95

  • 45 - 60 minutes

  • It is very important that follow-up appointments are kept, even when you are doing well or continuing to make progress. The dosing, frequency and potency management of your homeopathic remedy are critical to ensure proper progress. Remember that the ultimate aim of homeopathic care is that you will have minimal or no dependence on any medicines, including homeopathic remedies. As a convenience, video-conference or phone follow-ups can also be arranged.

Acute Care Consultations

$40 (15 minutes) $60 (30 minutes: more complex)

  • Phone or in-office (includes up to 2 brief phone follow-ups following consultation)

  • Available for existing clients. Most non-life threatening conditions respond well to homeopathy so we maintain an inventory of more than 400 remedies in several potencies for acute illnesses, first aid and rehabilitation. Please contact us if during the course of homeopathic care you come down with an acute illness like flu or diarrhea, experience an urgent  condition such as a strain, minor injury or burn, flare-up of a chronic symptom, or would like homeopathy to speed up recovery and rehabilitation following surgery or trauma.

 
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Programs & Discounts

Referral Program

We are grateful for recommendations to family, friends, colleagues and neighbors. You will receive 15% off your next appointment when you refer a new client.
 
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Preparing for your First Appointment

Please read What to Expect for how to prepare for your first appointment

Contacting Me

I can be contacted by E-mail (anna@yumahomeopathy.com) or by phone at (928) 247-6385. All E-mails will be answered within 24 hours. All phone calls that are not immediately answered can normally be returned by the end of the next business day.

Call-In Support

Tuesdays and Wednesdays 1:00 – 1:30pm

I run a one-person office and I am not always able to pick up the phone when you call. So a special time has been set aside for clients to call in and reach me directly with questions or concerns. Conversations are expected to be 5 – 10 minutes long. If an issue requires further discussion, an Acute Care Consultation can usually be scheduled the same day.

Emergencies

In the event that a condition becomes life-threatening or severe, call 911 or your primary care physician or licensed medical practitioner and follow any medical advice given. Homeopathic remedies do not interfere with conventional medical treatment.

For urgent conditions occurring outside of normal business hours that are not medical emergencies I can be reached at my cell number (provided to clients), but please be aware there will be an Acute Care Consultation fee for an urgent call made to this number.

Cancellations

Your appointment time is specially reserved for you. Please provide at least 24-hours notice if you need to cancel. Barring unforeseen emergencies, if 24-hours notice is not given we reserve the right to charge $40 for a missed appointment.

Remedy Pick-Up

Remedies can be picked up at any time that is pre-arranged between us. For the first homeopathic prescription, a phone conversation is also required to review remedy instructions and other supportive information. After the first prescription, some remedies may be sent directly to your home.

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your care will cost.

Yuma Homeopathy is compliant with the No Surprises Act (HR 133), which requires health care providers to give clients who don’t have insurance or who are not using insurance an estimate of the bill for health care services and items.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency services or items.

You are entitled to a Good Faith Estimate in writing at least 1 business day before your service. You can also ask your health care provider for a Good Faith Estimate before you schedule a service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about Good Faith Estimates, visit www.cms.gov/nosurprises  or call 928-247-6385.